Your data — we protect it

q74 Privacy Policy

This policy clearly explains how q74 stores, uses, and protects your personal information.

Introduction — Our Commitment

q74 is an online casino and football betting platform built for players in Myanmar. We handle your personal information with a high level of care and accountability. This Privacy Policy ("Policy") applies to all players using the q74.bet website and its related services.

By using our services, you agree to the data handling practices described in this policy. We may update this policy from time to time and will notify you of any changes through the service portal.

Last updated: 30 October 2026

What information we collect

We collect the following categories of information in order to provide our services and protect your account.

Data Type Description Purpose
Registration Data Name, date of birth, contact number, email Account creation, identity verification
Financial Data KBZPay, Wave Money, AYA Pay, CB Pay account numbers, deposit/withdrawal history Payment processing
Gaming History Bonus usage, play sessions, game records Ensuring fairness, supporting responsible gambling
Technical Data IP address, browser type, device ID Security checks, unauthorised access prevention
Communication Data Live Chat and email correspondence records Improving customer support

How your data is used

q74 uses the information collected only for the following purposes—

2.1 To provide services

  • To create and manage your account
  • To process deposit and withdrawal transactions
  • To apply bonuses and VIP rewards
  • To provide support in Burmese from our 24/7 team

2.2 To ensure security

  • To prevent unauthorised access and fraud
  • To ensure compliance with financial regulations
  • To protect data transfers with SSL encryption

2.3 To support responsible gambling

  • To monitor gambling patterns and assist if problems arise
  • To manage accounts with self-imposed limits
  • To prevent gambling by persons under 21

2.4 To improve our service

  • To improve platform features and game selection
  • To resolve technical issues

Data Sharing with Third Parties

q74 does not sell, rent, or trade your personal information to third parties. However, we may share the minimum necessary data in the specific circumstances below—

  • Payment service providers — KBZPay, Wave Money, AYA Pay, CB Pay, and other financial service providers such as banks receive only the data required to process transactions.
  • Technology service providers — Companies that support the website's operation and gaming platform receive only the data needed to deliver their services, and they are bound by their own privacy commitments.
  • Legal obligations — Where required by law, we may disclose data to comply with relevant legal proceedings.

We do not share data outside of these circumstances.

Data Retention

We retain your data for as long as your account is active. When you close your account or request deletion, we will delete the remaining data within a reasonable period, except for data we are required to retain under legal or regulatory obligations.

Financial records may be retained for a fixed period as required by financial regulations. Contact our support team if you want to know what types of data are retained and for how long.

Cookies and Technical Data

The q74.bet website uses cookies and similar technologies to improve your gaming experience. These cookies serve the following purposes—

  • To maintain your login session
  • To save your language and settings
  • To collect analytics data and improve the website
  • To carry out security checks

You can decline cookies through your browser settings. However, some of our services may not function correctly if cookies are disabled.

Your Data Security

q74 uses technical and organisational security measures to protect your personal information—

  • SSL encryption — All data transfers between the website and your browser are protected with TLS/SSL encryption.
  • Access control — Our staff can only access the data necessary to provide the service.
  • Regular audits — Security systems are regularly reviewed and vulnerabilities are addressed.
  • Unauthorised access detection — Account holders are alerted if suspicious access is detected.

However, please note that no online service can guarantee 100% protection. You also have a role to play — we recommend taking steps such as changing your password regularly and not sharing it with third parties.

Your Data Rights

As a player on the q74 platform, you have the following rights regarding your personal information.

Right to Access

You can request to see what data we hold about you.

Right to Correct

You can ask us to correct any personal information that is inaccurate or incomplete.

Right to Delete

You may request deletion of your data unless legal or operational requirements apply.

Right to Restrict

You may request that we restrict how we handle your data. We will review your request and respond accordingly.

Right to Portability

You may request a copy of your data that we hold, in a machine-readable format.

Right to Object

You may object to how we handle your data. We will respond within a reasonable timeframe.

To exercise any of these rights, contact our support team via Live Chat or email us at [email protected].

Protection for Under 21s

q74 services are for players aged 21 and above only. We verify player age through registration data. If we find that a person under 21 has an account, we will close it immediately and delete the data.

Parents or guardians — if you believe your child has been accessing q74, please contact our support team right away.

Policy Updates

q74 may update this privacy policy as our services improve or when legal requirements change. We will notify you in advance through our services if significant changes are made.

Continuing to use our services after updates are published means you accept the revised policy. The latest version of this policy is always available on our website.

Last updated: 30 October 2026

Contact Us About Privacy

For questions about this privacy policy, data-related requests, or concerns about how we handle your data, you can reach our support team through the following channels—

We will handle data requests within a reasonable timeframe. To learn more about our responsibilities and services, visit our About Us page.

Questions About Privacy Protection

q74 protects data transfers with SSL encryption and limits staff access through an access control system. When unauthorised access is detected, the account holder is notified immediately, and security systems are audited regularly.

No. q74 does not sell, rent, or trade your personal information to any third party. Data is shared only to the extent needed to process payments and meet legal requirements.

You can request data deletion via Live Chat (24/7 Burmese-language support) or by emailing [email protected]. All data except what must be retained by law will be removed within a reasonable timeframe.

Data related to KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers is protected with SSL encryption. We store only the data needed to process payments and keep access strictly limited.

Yes, you can disable cookies through your browser settings. Please note that disabling cookies may affect certain features such as login sessions, which may not work correctly.

For significant changes, q74 will notify you in advance through the service. This Privacy Policy page also shows the "Last updated" date so you can check back at any time.

If you want to see what data we hold about you, contact us via Live Chat or at [email protected]. We will review and respond within a reasonable timeframe.